Satisfying our customers is a business philosophy
that we respect, practice, and emphasize in our business.
Return policy
All the Saddle Pads offered on this site are Custom made one at a time and one by one. We do not have a warehouse full of pre-made saddle pad in stock.
I do guarantee my work. However,
because the saddle pads are custom made when ordered,
I have a no return policy
UNLESS there is a material or workmanship problem.
I will fix any of those types
of defects at no charge.
No refunds will be given due to "late" delivery. If you need your order by a certain date, PLEASE let us know ASAP.
If you have a problem, We will need the following information:
- Customer name
- Nature of the problem
By e-mail:
Contact Us
DISCLAIMER:
R9 Custom Horse Creations
No items on this website are licensed products. However, the saddle pads
and other products are made with licensed fabric. R9 Custom Horse Creations is not affiliated
with any of the licensing sources.
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