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We take our customer care very seriously. While our aim is to make our website
easy to understand, and navigate we know there are times when you may need a bit
of assistance. We have provided a number of ways for our
Customer Care team to help you:
Office hours for Phone or Fax orders
- Mon - Fri 9:30 am to 4:00 pm
- Sat 12 noon to 4 pm
- Closed on Sun
- 877-689-7469 for Questions & Shipping information
- 877-689-7469 for Fax orders
For product information or assistance:
Contact Us
For customer inquiries, support or assistance:
CustomerService@R9chc.com
For international shipping inquiries:
Shipping@R9chc.com
We will respond to you within 24 hours, during regular
business hours. All email correspondence is completely confidential. Some spam blockers will block our replies, You may look for our reply in your Spam folder. If you find us in the spam folder, please unblock us.
Please send any specific information about your request.
Please click here to view the
Printable Order Form
Snail Mail should be sent to:
R9 Custom Horse Creations
Rt 2 Box 418C
Lyford Texas 78569 USA
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